AvalonBay Communities

  • Concierge (Full-Time)

    Posted Date 7 days ago(5/16/2018 3:17 PM)
    Job ID
    20293
    Experience (Years)
    0
    Location
    US-CA-San Francisco
    Category
    Customer Service
    Position Type
    Full Time
    Job Type
    Non Exempt
    Required To Live On-Site
    No
    Brand
    Avalon
  • Overview

    AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2018.

     

    Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well. From helping someone choose one of our communities as their home to providing great service throughout a resident's stay to supporting your fellow associates, your positive, professional and consistent personal interactions make AvalonBay a great place to work. Our purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement - set us apart.

     

    So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our property operations team as Concierge.

    Responsibilities

    The Concierge will be responsible for implementing programs to address resident satisfaction with services provided by AvalonBay. He or she will monitor foot traffic to ensure entry by authorized individuals only, respond to resident requests and inquiries and work to address resident concerns in accordance with AvalonBay's customer service standards. The Concierge will have a gracious approach to all activities, greet visitors and residents, handle calls and assist with resident issues.

     

    This is a full-time position.

    Qualifications

    Qualified candidates will have a positive, upbeat demeanor, outstanding customer service skills and excellent communication and organizational skills. High School diploma or equivalency (GED) required. Related experience in a hotel, retail or restaurant is preferred.

     

    AvalonBay conducts drug and background screening for all hires. Qualified applicants will be considered for employment consistent with the Los Angeles Fair Chance Ordinance and other applicable state and federal laws.

     

    AvalonBay is an Equal Opportunity Employer.

     

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